Saturday, January 28, 2012

Griggs Dedication to Customer Service

There are literally thousands of suspension and performance related components that Griggs Racing offers to service our customers. This multitude of parts are necessary to accommodate so many different systems necessary to perfect our customers performance vehicles for any given purpose, however economies of scale are not in our favor.  That is why delivery of products can some times be delayed being that demand has been very hard to predict for the past few years. 

To provide the best possible service and quickest delivery we have added manpower and implemented the first elements of an improved inventory system which has already proven to decrease delivery time. Our ultimate goal is to ship all orders within 24 hours. Although we are not quite there yet, we are well on our way. However, with the popularity of some kits, its difficult, at best, to keep some items stocked and ready for immediate shipment. In events like these we will notify our customers via their local dealer or their sales representative and every effort will be made to fullfill the order in as timely a fashion as possible. Again our ultimate goal is to ship all orders within 24 hours and we have complete confidence that this goal will be achieved shortly. We appreciate the understanding of our customers and our readers in this regard. 

In the mean time call up your nearest Griggs Racing dealer and ask about our venerated TorqueArm for your S-197 Mustang. Trust us, you will love what it does for your corner carver.